Reference

Privacy Policy for India Accounts

This privacy policy explains how my99exch handles the details you share when you open an account, verify identity, contact support or move money through UPI, Paytm or PhonePe.

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my99exch Privacy Policy for India Accounts
CONTACT PATHS

Ways To Reach Our Team

Use the contact path that matches your request, and we will keep the discussion limited to privacy matters.

Email us Send your privacy request from the email linked to your account. Add your registered mobile number and the change you want, and we will first verify identity before we discuss stored data or make updates.
Chat with us Use live chat if you need a quick check on cookies, retention or sharing. Keep the message brief, and we will route it to the right team once we confirm the account details.
Submit a request If you want correction, access or deletion where the law allows it, use the contact form and attach any proof we ask for. That helps us locate the record and answer without delay.
DATA PRACTICES

Controls We Use Every Day

This page is built around the steps we actually use to handle privacy requests.

Data minimisation

We ask for the details needed to open, run and verify your account, then limit internal use to those purposes.

Cookie control

Session cookies help you stay signed in and let pages load in the right order.

Verification steps

If you request a correction or a payout-related check, we may ask for a one-time code or a matching detail…

Retention windows

We keep records only for the time needed to handle your account, answer support queries, meet accounting duties or handle…

Change requests

You can ask us to update contact details, fix an error or explain why a record is still held.

Limited sharing

We share privacy data only with payment partners, technical providers or authorities when a valid request applies.

Common Privacy Questions You May Ask

These are the questions we hear most often when you read a privacy policy before opening an account. Each answer stays focused on collection, use, sharing, retention and the ways you can reach us. If local law changes how a request is handled, we follow that law and explain the result in plain English. If a request needs more proof, we will tell you what is missing before we close the case.

It covers the account details, device signals, session files and payment references we handle when you use the site, plus the way we reply to correction, access and deletion requests where local law allows them.

We may collect your name, mobile number, login data, device type, browser details, payment references and the messages you send to support. We use only what is needed to run the account and keep records accurate.

Yes. Cookies help us remember your session, keep pages in the right order and spot strange sign-ins. Similar files can also tell us whether a page is loading badly so we can fix it.

We keep records for the time needed to handle your account, answer support queries, meet accounting duties or handle disputes. After that, we remove or anonymise them where the law allows and the record is no longer needed.

Yes. If you need a correction, update or deletion request, send it through the contact path shown here and let us verify the account first. We will complete the request or explain why a record must remain.

Sharing is limited to payment partners, technical vendors and authorities when a valid legal request applies. We do not hand over data for unrelated use, and we keep the shared amount tied to the purpose.

Use email, chat or the request form listed on this page. Include your registered details so we can locate the right record quickly, verify ownership and respond with the next step.

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